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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">observatoria</journal-id><journal-title-group><journal-title xml:lang="ru">Обсерватория культуры</journal-title><trans-title-group xml:lang="en"><trans-title>Observatory of Culture</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2072-3156</issn><issn pub-type="epub">2588-0047</issn><publisher><publisher-name>Russian State Library</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.25281/2072-3156-2020-17-3-251-261</article-id><article-id custom-type="elpub" pub-id-type="custom">observatoria-1005</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>КУЛЬТУРНАЯ РЕАЛЬНОСТЬ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>CULTURAL REALITY</subject></subj-group></article-categories><title-group><article-title>Формирование новых информационно-коммуникативных моделей в работе с пользователем в рамках библиотечного проекта Google</article-title><trans-title-group xml:lang="en"><trans-title>Creating New Information and Communication Models in Working with Users within the Google Library Project</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-5357-2182</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Савицкая</surname><given-names>Татьяна Евгеньевна</given-names></name><name name-style="western" xml:lang="en"><surname>Savitskaya</surname><given-names>Tatiana E.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Центр по исследованию проблем развития библиотек в информационном обществе,ведущий научный сотрудник</p><p>Воздвиженка ул., д. 3/5, Москва, 119019, Россия</p><p>ORCID 0000-0001-5357-2182</p></bio><bio xml:lang="en"><p>3/5, Vozdvizhenka Str., Moscow, 119019, Russia</p><p>ORCID 0000-0001-5357-2182</p></bio><email xlink:type="simple">eneklessa@yandex.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Российская государственная библиотека</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Russian State Library</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2020</year></pub-date><pub-date pub-type="epub"><day>22</day><month>07</month><year>2020</year></pub-date><volume>17</volume><issue>3</issue><fpage>251</fpage><lpage>261</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Савицкая Т.Е., 2020</copyright-statement><copyright-year>2020</copyright-year><copyright-holder xml:lang="ru">Савицкая Т.Е.</copyright-holder><copyright-holder xml:lang="en">Savitskaya T.E.</copyright-holder><license xml:lang="ru"><license-p>© 2026 ФГБУ "Российская государственная библиотека". Все права защищены. Воспроизведение без письменного разрешения запрещено.</license-p></license><license xml:lang="en"><license-p>© 2026 Russian State Library. All rights reserved. Reproduction without written permission is prohibited.</license-p></license></permissions><self-uri xlink:href="https://observatoria.rsl.ru/jour/article/view/1005">https://observatoria.rsl.ru/jour/article/view/1005</self-uri><abstract><p>В статье анализируются характерные особенности и логика развития библиотечного проекта компании Google — сначала в рамках знаменитого проекта Google Book Search (известного также как Google Books и Google Print), а позднее — как Google Play Books в составе мультимедийного многоплатформенного сервиса Google Play. Разработка и апробация новых социально-коммуникативных моделей в работе с пользователем, сочетающих комплексность и глобальность охвата аудитории с использованием ее интерактивного потенциала, — неизменный тренд деятельности корпорации на протяжении десятилетий. В начале 2000-х гг. компания положила начало массовому сканированию библиотечных коллекций, тем самым инициировала разработку новой институциональной парадигмы электронных библиотек. Позднее, выработав в ходе многочисленных судебных разбирательств по обвинению в нарушении авторских прав новые бизнес-модели распространения электронных копий печатной продукции, она же выступила первопроходцем в освоении нового информационного рынка.</p><p>С самого начала сервис Google Book Search был ориентирован на массового пользователя, чему способствовали постоянно расширяющийся набор опций и повышение уровня комфортности доступа к ресурсу. В 2006—2010 гг. в рамках сервиса пользователи получили возможность скачивать книги, свободные от действия закона об авторском праве, в формате pdf; был добавлен новый интерфейс просмотра «Об этой книге»; предоставлена возможность оперировать текстами в рамках опции «Моя библиотека»; запущена мобильная версия сервиса; предоставлен доступ к статистической информации о диахронической частотной динамике словоупотребления на основе собранной базы данных.</p><p>Анализируется дальнейшее развитие библиотечного проекта в рамках сервиса Google Play Books, предоставляющего возможность пользователям читать, приобретать и продавать электронные книги, пользоваться закладками, загружать собственные книги в форматах pdf и EPUB, синхронизировать данные на всех устройствах пользователя. Дается оценка социального значения проекта в контексте развития глобальной электронной цивилизации.</p></abstract><trans-abstract xml:lang="en"><p>The article analyzes characteristic features and development logic of the library project by Google, which started from the famous Google Book Search project (also known as Google Books and Google Print), and later as Google Play Books within the multi-platform multimedia service Google Play. For decades, a constant trend of the corporation’s activity has been the development and testing of new social and communication models in working with users, combining the complexity and global reach of the audience with the use of its interactive potential. In the early 2000s, the company initiated mass scanning of library collections, thus starting the development of a new institutional paradigm for electronic libraries. Later, having developed new business models for the distribution of electronic copies of printed products in the course of numerous legal proceedings on charges of copyright infringement, it also pioneered the new information market development.</p><p>From the very beginning, Google Book Search was aimed at the mass user, which was facilitated by its constantly expanding set of options and increasing level of comfort of access to the resource. In 2006—2010, the service presented an opportunity for users to download, in pdf format, books free of copyright law; a new viewing interface “About this book” was added; an opportunity to operate texts using “My library” option was provided; a mobile version of the service was launched; access to statistical information on diachronic frequency dynamics of word usage based on the collected database was provided.</p><p>The article analyzes the further development of the library project within the Google Play Books service, which allows users to read, buy and sell e-books, use bookmarks, download their own books in pdf and EPUB formats, and synchronize data on all user’s devices. There is assessed the social significance of the project in the context of the global electronic civilization development.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>электронная цивилизация</kwd><kwd>информационно-коммуникативные модели</kwd><kwd>массовый пользователь</kwd><kwd>интерфейс просмотра</kwd><kwd>электронная книга</kwd><kwd>сервис</kwd><kwd>опция</kwd><kwd>информационный рынок</kwd><kwd>IT-отрасль</kwd><kwd>культура социальной коммуникации</kwd><kwd>цифровые гуманитарные науки</kwd></kwd-group><kwd-group xml:lang="en"><kwd>electronic civilization</kwd><kwd>information and communication models</kwd><kwd>mass user</kwd><kwd>viewing interface</kwd><kwd>option</kwd><kwd>e-book</kwd><kwd>service</kwd><kwd>information market</kwd><kwd>IT industry</kwd><kwd>social communication culture</kwd><kwd>digital humanities</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Савицкая Т.Е. 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